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Academic Technology Training & Support
Contact the Academic Technology support team in three different ways.
Live chat and phone (855-675-0755) are monitored by the AT team between 9:00am and 3:00pm Monday through Thursday and on Friday from 10:00am through 3:00pm.
Email support (TeachingTools@umsystem.edu) is available from 8:00am - 5:00pm Monday through Friday.
During our off hours, limited support is available via our same contact number (855) 675-0755 and your call will be answered by our contracted after-hours support team, BlackBelt Help.
Chat
Chat is located at the bottom, right hand corner of any help article page. Our team can provide quick answers to your teaching technology questions and share links to articles and resources. Get started by select the dark blue chat icon in the bottom, right cover of the screen and then select Live Chat Support.
Email
Send an email to teachingtools@umsystem.edu with your teaching technology questions and any relevant course details or links and we will be happy to get back to you.
Phone
Knowledgebase articles
View the Canvas company resources or search for your question here on TeachingTools.
Missouri Online training events
Sign up for one of our short courses on Canvas, Zoom, Panopto and more.
Campus Help Desk Support
The campus help desks can assist you with password issues, computer hardware and software problems, etc.
University of Missouri-Columbia help desk
https://doit.missouri.edu/tech-support
573-882-5000
TechSupport@missouri.edu
Hours:
Monday to Thursday: 7:30 a.m. to 10 p.m. CST
Friday: 7:30 a.m. to 6 p.m. CST
Saturday: Noon to 6 p.m. CST
Sunday: Noon to 8 p.m. CST
University of Missouri-Kansas City help desk
https://www.umkc.edu/IS/support
816-235-2000
TechSupportcenter@umkc.edu
Hours:
Monday to Friday: 8:00 a.m. to 8 p.m. CST
Missouri University of Science and Technology
https://it.mst.edu/help-desk/
573-341-4357
ITHelp@mst.edu
Hours:
Monday to Friday: 8:30 a.m. to 4:30 p.m. CST (chat)
Monday to Friday: 8 a.m. to 5 p.m. CST (phone)
University of Missouri-St. Louis
http://www.umsl.edu/technology/tsc
314-516-6034
HelpDesk@umsl.edu
Hours:
Monday to Thursday: 7:30 a.m. to 7 p.m. CST
Friday: 7:30 a.m. to 5 p.m. CST
Modified on: Mon, Mar 20, 2023 at 11:49 AM
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