Enabling the Transcript feature

To enable the audio transcript feature in your account:

  1. Sign into the Zoom web portal at https://umsystem.zoom.us or https://umsystemprotected.zoom.us
  2. In the navigation menu, click Settings.
  3. Click on the Recording tab.
  4. Navigate to the Cloud recording option on and verify that the setting is enabled.
    Note: If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  5. In the Advanced cloud recording settings, click the Audio transcript checkbox to enable it.
  6. Click the Save button to confirm the change.

Generating a transcript

  1. Start a meeting or webinar.
  2. Click the Record button and choose Record to the Cloud.
  3. After the meeting ends, you will receive an email that lets you know that your cloud recording is available. A short time later, you also receive a separate email letting you know that the audio transcript for the recording is available. These emails include links to view your recordings and transcript.

Viewing and editing the transcript

Audio transcripts are saved in VTT format. If you download the VTT file, you can open it with a text editor or word processing application. You can also view or edit transcripts in the web portal:

  1. Click the link in the email OR navigate to the My Recordings page on the Zoom web portal and click the name of the recorded meeting.
    Notes:
    • This opens the Recording Details page, which includes at least two files:
      • Audio Only (m4a)
      • Transcript Recording (vtt)
    • If you selected other files for the cloud recording, these will also be included:
      • Recording (mp4)
      • Gallery view (mp4)
      • Chat text (txt)
  2. Click the Audio Only m4a file, or the Recording or Gallery View mp4 file, if available. The text of the transcript displays on the right-hand side of the file.
  3. Navigate to the Audio Transcript panel on the right and click the pencil icon next to the phrase you want to edit.
  4. Make any changes to the text, then click Save.
    The updated version of the text is displayed when you play the audio or video file.

Modified on: Wed, Sep 2, 2020 at 1:47 PM

Tags: accessibility ADA transcript

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