Generating a transcript of a meeting or webinar

Enabling the Transcript feature

Note: Cloud recording is not available on the UM System Protected domain, so the transcript feature is not available. 

To enable the audio transcript feature in your account:

  1. Sign into the Zoom web portal at
  2. In the navigation menu, select Settings.
  3. Select the Recording tab.
  4. Navigate to the Cloud recording option on and verify that the setting is enabled.
    Note: If the setting is disabled, select the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  5. In the Advanced cloud recording settings, select the Audio transcript check box to enable it (See Fig. 1).
    Red box around the Audio transcript option in recording settings

    Figure 1: Zoom advanced cloud recording settings
  6. Select the Save button to confirm the change.

Generating a transcript

  1. Start a meeting or webinar.
  2. Select the Record button and choose Record to the Cloud (See Fig. 2).
    zoom menu bar showing record button

    Figure 2: Recording options in zoom
  3. After the meeting ends, you will receive an email that lets you know that your cloud recording is available. A short time later, you also receive a separate email letting you know that the audio transcript for the recording is available. These emails include links to view your recordings and transcript.

Viewing and editing the transcript

Audio transcripts are saved in VTT format. If you download the VTT file, you can open it with a text editor or word processing application. You can also view or edit transcripts in the web portal:

  1. Select the link in the email OR navigate to the My Recordings page on the Zoom web portal and select the name of the recorded meeting.
    • This opens the Recording Details page, which includes at least two files:
      • Audio Only (M4A)
      • Transcript Recording (vtt)
    • If you selected other files for the cloud recording, these will also be included:
      • Recording (MP4)
      • Gallery view (MP4)
      • Chat text (txt)
  2. Select the Audio Only M4A file, or the Recording or Gallery View MP4 file, if available. The text of the transcript displays on the right-hand side of the file (See Fig. 3).
    list of zoom recordings

    Figure 3: listing of zoom recordings
  3. Navigate to the Audio Transcript panel on the right and select the pencil icon next to the phrase you want to edit (See Fig. 4).
    red box around the pencil icon to edit the transcript

    Figure 4: Editing the zoom transcript
  4. Make any changes to the text, then select Save.
    The updated version of the text is displayed when you play the audio or video file.

Modified on: Tue, Oct 31, 2023 at 8:39 AM

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