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Faydre McGennis
started a topic
almost 3 years ago
Support hour changes for Missouri Online
In preparation for an increased need for support the Missouri Online team will be modifying support hours in the month of January. January 3 - 7 we will maintain our normal hours for phone and chat, 10:00am - 3:00pm.
January 10 - 14 and January 18 - 21 we will be available on phone and chat from 8:00am - 5:00pm. January 10 - 20 we will respond to emails in the evening and weekends, however the team will observe the Martin Luther King Jr. holiday on January 17.
Beginning January 24, we will adjust our phone and chat support hours to 9:00am - 3:00pm Monday - Thursday and 10:00am - 3:00pm on Fridays. We will continue to respond to emails Monday through Friday 8:00am - 5:00pm.
Faydre McGennis
Support hour changes for Missouri Online
In preparation for an increased need for support the Missouri Online team will be modifying support hours in the month of January. January 3 - 7 we will maintain our normal hours for phone and chat, 10:00am - 3:00pm.
January 10 - 14 and January 18 - 21 we will be available on phone and chat from 8:00am - 5:00pm. January 10 - 20 we will respond to emails in the evening and weekends, however the team will observe the Martin Luther King Jr. holiday on January 17.
Beginning January 24, we will adjust our phone and chat support hours to 9:00am - 3:00pm Monday - Thursday and 10:00am - 3:00pm on Fridays. We will continue to respond to emails Monday through Friday 8:00am - 5:00pm.
Call us at 855-675-0755 and chat (teachingtools.umsystem.edu) or email us at TeachingOnline@umsystem.edu. Find out more about training on our training page.