This forum publishes information about changes and updates to academic technologies.
F
Faydre McGennis
started a topic
over 1 year ago
After-hours support launch February 24
Missouri Online will launch after-hours support through Black Belt Help (BBH) on Feb. 24, providing faculty with access to academic technology assistance 24/7, 365 days a year. Reach BBH on the academic technology help line after regular support hours: 855-675-0755. They will not have access to university applications, but they will be able to answer standard support questions. Missouri Online staff will continue to answer emails (TeachingTools@umsystem.edu) from 8:00am - 5:00pm Monday through Friday. Live chat and phone (855-675-0755) are monitored by the AT team between 9:00am and 3:00pm Monday through Thursday and on Friday from 10:00am through 3:00pm.
Faydre McGennis
After-hours support launch February 24
Missouri Online will launch after-hours support through Black Belt Help (BBH) on Feb. 24, providing faculty with access to academic technology assistance 24/7, 365 days a year.
Reach BBH on the academic technology help line after regular support hours: 855-675-0755. They will not have access to university applications, but they will be able to answer standard support questions.
Missouri Online staff will continue to answer emails (TeachingTools@umsystem.edu) from 8:00am - 5:00pm Monday through Friday. Live chat and phone (855-675-0755) are monitored by the AT team between 9:00am and 3:00pm Monday through Thursday and on Friday from 10:00am through 3:00pm.